You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there are no cancellation fees.
You have 30 days from date of purchase to request a refund if you are unhappy for any reason, however beyond that we do not provide refunds, even if cancelling before your term ends.
In the cases of uptime discrepancies, you may request a prorated refund in writing no later than 15 days after the issue.